How Concierge Mediation Services collects, uses, and protects your information.
Concierge Mediation Services (“CMS,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to our website and the services we provide to mediators and their clients.
We collect information that you provide directly to us — such as your name, email address, phone number, business details, and any message you send through our contact forms or during a consultation. We may also collect limited technical information automatically, including your IP address, browser type, device information, and how you interact with our website.
We use the information we collect to respond to your inquiries, schedule and deliver our concierge services, improve our website and offerings, send you relevant updates you have requested, and meet our legal and operational obligations. We do not sell your personal information.
Our website may use cookies and similar technologies to remember your preferences, understand how the site is used, and improve your experience. You can control or disable cookies through your browser settings, although some features of the site may not function as intended without them.
We may share your information with trusted service providers who help us operate our business — for example, scheduling, communication, or analytics tools — and only to the extent needed to perform those services. We may also disclose information when required by law or to protect our rights, safety, or property. These partners are expected to safeguard your information consistent with this policy.
We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. While no method of transmission or storage is completely secure, we work to protect your information and review our practices regularly.
Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, or to opt out of certain communications. To exercise any of these rights, please contact us using the details below and we will respond in accordance with applicable law.
Our website may contain links to third-party sites that we do not control. We are not responsible for the privacy practices of those sites and encourage you to review their policies before sharing any information.
Our services are intended for professionals and are not directed to children under the age of 16. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective” date shown above. We encourage you to review this page periodically to stay informed about how we protect your information.
If you have any questions about this Privacy Policy or how we handle your information, please reach out to us at nikki@conciergemediationservices.com or call 213-378-2424.
