Real results from mediators who found the perfect balance of human support, intelligent technology, and professional freedom.
FEATURED TESTIMONIAL
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I have been a full-time mediator since 2011 and have worked with a number of case managers, many of whom were very good at their jobs. Nikki is the best. She always makes herself available, and I always know that she has my back. I could not be happier with my decision to ask Nikki to manage my practice.
Steve Pearl
Steve Pearl Mediation
As a first-time independent mediator, I relied heavily on Nikki in setting up my business nearly two years ago. After nearly two years, we have booked nearly 350 mediations and have close to a 100% collection rate. I am extremely satisfied with the service Nikki provides.
Judge Joseph S. Biderman
Independent Mediator
They brought a level of professionalism and top-notch case management that immediately set my mind at ease. Working with them was one of the best decisions I made for my independent mediation practice.
David Sarnoff
Sarnoff Mediations
100%
Client Retention Rate
500+
Mediations Managed
10+
Years of Expertise
62%
Average Booking Increase
CLIENT VOICES
In Their Own Words
What Our Clients Say About CMS.
“Nikki and her team have been instrumental in helping me build a mediation practice. They are responsive, thoughtful, and professional in all of the ways that matter most. They are not just case managers — they help me build and better the relationships I have with the attorneys who hire me.”
Jeremy E. Shulman
Mediator
“I started my mediation practice with Nikki. Looking back, I don’t know how the service and support could have been any better. Nikki and her team were knowledgeable, responsive and highly professional, all while being very warm and genuinely interested in helping to grow my mediation practice.”
California Mediator
“Nikki and the Case Manager Services team have supported my mediation practice for years — and I wish I had engaged them long before that. Beyond the exceptional client services they provide, their family has always made me feel like family.”
Bret Geckeler
Geckeler Mediation
“Partnering with Nikki and her team has been one of the best decisions I have made in developing my practice. From the very first client inquiry through the scheduling and booking process, they consistently provide outstanding service and professionalism. It would not be where it is today without Nikki and her outstanding team.”
Cynthia Sandoval
Sandoval Mediation
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Join our growing community of successful mediators.
